At sp999, the privacy and security of your personal data is something we take genuinely seriously — not just because we are legally required to, but because Pakistani players deserve to know exactly how their information is handled. This Privacy Policy explains what data sp999 collects, why we collect it, how we use it, who we share it with, and what rights you have over your information.
This Privacy Policy ("Policy") is issued by sp999 ("sp999", "we", "us", "our") and applies to all personal data collected from users ("you", "Player", "User") who access or use the sp999 website at https://sp999.pro and all associated services, products, and features available thereon.
By registering an sp999 account or continuing to use the sp999 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you should discontinue use of the sp999 platform and contact support to close your account.
sp999 is Pakistan's trusted online casino and sports betting platform, serving players across Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and beyond. As a platform that processes financial transactions and handles sensitive personal information on behalf of our players, sp999 is fully committed to maintaining the highest standards of data privacy and information security.
This Policy sets out in plain, straightforward English exactly what personal data sp999 collects from players and visitors, the purposes for which that data is used, the legal basis on which we process it, the circumstances in which we may share it with third parties, and the rights you have in relation to your personal data held by sp999. We have written this Policy to be as clear and readable as possible — because we believe you deserve to know what happens to your information, not just that it is being collected.
For the purposes of applicable data protection legislation, sp999 is the data controller in respect of the personal data it collects and processes from users of the sp999 platform. As data controller, sp999 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
sp999 operates under an international gaming licence and is subject to the data protection obligations imposed by that licensing framework, as well as any applicable data protection legislation in the jurisdictions from which it accepts players. If you have any questions about how sp999 processes your personal data, or if you wish to exercise any of your data subject rights, please contact our Data Protection team using the contact details set out in Section 16 of this Policy.
sp999 collects personal data from you in several categories, depending on the nature of your interaction with the platform. The following table sets out the categories of personal data sp999 may collect and process:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, gender, CNIC number or passport number (for KYC verification) |
| Contact Data | Email address, mobile phone number, residential address (city, province, postal code) |
| Account Data | Username, encrypted password, account preferences, communication preferences, session history |
| Financial Data | JazzCash / EasyPaisa account reference, bank name (HBL, UBL, Meezan Bank, etc.), USDT wallet address, transaction history, deposit and withdrawal amounts in PKR |
| Verification Documents | Copies of government-issued ID, proof of address documents, and source of funds documentation submitted during KYC |
| Technical Data | IP address, device type, browser type and version, operating system, device identifiers, timezone |
| Usage Data | Pages visited, games played, bets placed, session duration, clickstream data, search queries within the platform |
| Communications Data | Records of live chat conversations, support email correspondence, and any written communications with sp999 staff |
| Marketing Preferences | Your preferences regarding promotional emails, SMS notifications, and in-platform bonus offers |
sp999 does not collect sensitive special-category personal data (such as health data, racial or ethnic origin, political opinions, or religious beliefs) unless specifically required to do so for responsible gaming purposes (for example, where you voluntarily disclose health-related information in connection with a self-exclusion request or a responsible gaming intervention).
sp999 collects personal data through the following channels:
sp999 uses the personal data it collects for the following purposes:
sp999 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
sp999 does not sell, rent, or trade your personal data to any third party for commercial purposes. sp999 may share your personal data with third parties only in the following circumstances:
As sp999 operates under an international gaming licence and uses globally distributed technology infrastructure and third-party service providers, your personal data may be transferred to and processed in countries outside Pakistan. Where such international transfers occur, sp999 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that which applies within sp999's primary jurisdiction.
These safeguards may include contractual data transfer agreements incorporating standard data protection clauses, transfers to jurisdictions recognised as providing an adequate level of data protection, or other legally recognised transfer mechanisms as applicable under the laws governing sp999's operations.
sp999 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, sp999 will securely delete or anonymise your personal data in accordance with its data disposal procedures.
sp999 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
sp999 uses cookies and similar tracking technologies on the sp999 website to enable core platform functionality, improve the user experience, and gather analytics data. The following categories of cookies are used:
You can manage your cookie preferences at any time via the cookie settings panel accessible from the sp999 website footer, or by adjusting the cookie settings in your browser. Please note that disabling essential cookies will affect your ability to use the sp999 platform.
Depending on the applicable data protection laws governing your use of the sp999 platform, you may have the following rights in relation to your personal data held by sp999. To exercise any of these rights, please contact the sp999 Data Protection team at the address set out in Section 16.
sp999 respects your rights over your personal data — here is what you can request at any time
You have the right to request a copy of the personal data sp999 holds about you. sp999 will provide this information within 30 days of receiving a valid request, free of charge for the first request in any 12-month period.
If any personal data sp999 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may also update most of your account information directly within your sp999 account settings.
You may request that sp999 delete your personal data where it is no longer necessary for the purposes for which it was collected. Note that sp999 may be required to retain certain data to comply with legal obligations, even following a deletion request.
In certain circumstances, you have the right to request that sp999 restrict the processing of your personal data — for example, while the accuracy of the data is being contested, or where you have objected to processing and a determination is pending.
Where sp999 processes your data on the basis of consent or contractual necessity, you have the right to receive your personal data in a structured, commonly used, machine-readable format, and to request that it be transferred to another controller where technically feasible.
You have the right to object to sp999's processing of your personal data where that processing is based on legitimate interests, including direct marketing. Where you object to direct marketing, sp999 will cease processing your data for that purpose immediately.
The sp999 platform is strictly intended for use by individuals who are 21 years of age or older. sp999 does not knowingly collect personal data from individuals under the age of 21. If sp999 becomes aware that personal data has been collected from a person under the minimum age, that account will be immediately closed, all personal data associated with the account will be securely deleted (subject to any applicable legal retention obligations), and any deposits, winnings, or bonuses will be forfeited.
If you are a parent or guardian and believe that a minor has registered an sp999 account or submitted personal data to the sp999 platform, please contact sp999 support immediately at [email protected] (plain text — not a clickable link). sp999 takes reports of underage access extremely seriously and will act on all such reports without delay.
The sp999 website may contain links to third-party websites or services, such as payment provider portals or responsible gaming resource pages. sp999 is not responsible for the privacy practices of any third-party websites. This Privacy Policy applies solely to the sp999 platform at https://sp999.pro. sp999 recommends that you review the privacy policy of any third-party website you access via a link on the sp999 platform.
sp999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or our platform features. When a material change is made to this Policy, sp999 will publish the updated Policy on this page with a revised effective date and will endeavour to notify registered players via email or in-platform notification.
Your continued use of the sp999 platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you should cease using the platform and close your account before the revised Policy takes effect.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way sp999 handles your personal data, or if you wish to exercise any of your data subject rights as described in Section 12, please contact the sp999 Data Protection team using the following details:
If you are not satisfied with sp999's response to your data-related query or complaint, you may have the right to lodge a complaint with the relevant data protection supervisory authority or gaming regulator in your jurisdiction.
The practical steps we take every day to keep your data safe on Pakistan's most trusted betting platform
Every connection to sp999 is secured with bank-grade 256-bit SSL/TLS encryption. Whether you are depositing via JazzCash in Karachi or checking your PSL bets in Lahore, your data travels encrypted end-to-end.
sp999 does not sell, rent, or trade your personal data to third parties for commercial or marketing purposes — full stop. Your information is used exclusively to run your account and fulfil our legal obligations.
sp999 applies a data minimisation principle — we only collect the personal data that is genuinely necessary for the purposes described in this Policy. We do not collect data speculatively or for purposes we cannot clearly justify.
Access to your personal data within sp999's systems is restricted on a strict need-to-know basis. Staff who can access player data are trained in data protection obligations and bound by confidentiality agreements.
sp999 does not hold your personal data indefinitely. We publish clear retention periods for every category of data we collect, and we securely delete or anonymise data once it is no longer needed for a legitimate purpose.
sp999's platform and data security controls are subject to regular independent security testing and audits. We take identified vulnerabilities seriously and remediate them promptly to maintain the highest standard of data protection for our players.
sp999 is built on transparency — from our betting odds to how we handle your personal data. Log in to your account to review your data settings, manage your marketing preferences, or activate responsible gaming tools. 21+ only. Please gamble responsibly.